Viking Direct NEVER REPLY TO EMAILS, so why provide this facility if you’re going to ignore customers?
They’ve started to send unwarranted direct marketing to my home address that I never signed up for, so called and emailed them to take all my personal details off their database urgently and to close down the account.
I only bought one item from them that I returned, which for some unknown reason also required membership.
Have sent numerous emails quoting GDPR regulations, which they’re either ignoring to keep me hooked into their business against my will ;-) or unresponsive because they are lazy. It’s not on and fed up at having to chase them to remove my details.
They’ve just replied on Trustpilot with a standard non-response to this poor review - adding that they’ll respond, however - yet again failed to respond to my original emails.
Hilarious if it wasn’t so disappointing!
If you want a company that has zero communication and emotional intelligence, then by all means use them because they’re first-class at ignoring customers ;-)
ACCOUNT C7516841
3 years ago
Viking Direct has a
1.2
average rating
from
302
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.