I ordered my Bisley filing cabinet and paid £123.12 ordering it online. They delivered the wrong cabinet on which I called up immediately and spoke to customer service about, which was prolonged due to the lady keep asking me the same questions and not listening to what I was saying. I was told the cabinet would be picked up within 24 hours and the correct item would be ordered again, which I wasn't particularly happy about as I was now stuck with a cabinet in my hallway and I was also not happy to have taken a day off of work for the delivery (I was actually stuck with the cabinet for over a week!). I told the lady on customer service that I obviously expected to pay the online price not the more expensive price she was quoting me and she said she'd actually invoice me for the correct cost minus the tax due to the inconvenience and missed days off of work....which was meagre but I accepted. I now keep getting invoices emailed to me for £136.80 which I've emailed them twice about and had a prolonged, painful, frustrating telephone call with customer service about last week....the people they have on their customer service lines are diabolical and unprofessional. The lady on customer service said she'd sort the issue out after I forwarded the emails on to her but again this morning I'm getting emails from the credit office for the wrong/increased amount. I keep asking them to send me an invoice for the quoted amount and then I will pay straightaway but they ignore it. I will NEVER order from this comany again....steer clear people and order elsewhere.