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you shouldn't know who I am but you do, don't you viking?
After messing up a delivery, Viking sent me more product, then the original arrived. Viking waited 6 months to contact me via a very spammy looking email demanding I pay for the extra product, within a few days they threatened me with a collections agency. I paid the 'debt' and have decided to never work with Viking again. I contacted customer service to ask them to delete my personal info, they assured me this was done and the next day I could log in and still see my personal info. I called again to request they delete my personal info and the customer service person lied again, saying it was deleted and just giving long frustrating silences when asked why they lied the previous time. I logged back into my account to see the personal info they said they deleted twice. I'm taking this to the Data protection commission. This company has blatantly violated my rights under GDPR
2 years ago
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Viking Direct has a 1.2 average rating from 302 reviews

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Alice, Customer Support

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