Very unprofessional and untrusworthy! I ordered a HP printer for 260 € the 13th of November over the phone and was promised it would arrive the 16th of November with a compensation as they had made a mistake in the quote initially. The 16th of November I didn't receive anything and called them again and they promised again that it would arrive the 19th of November with the compensation, a money voucher and the invoice would be in the package. Today is the 19th of November and I receive a package - but and there was no compensation in the package nor an invoice and on top of it they sent me a printer for 60 € !! I called their customer service earlier today around 15:00 and the guy told me he would come back to me ½ hour later. It's been more than 3 hours now and he never came back to me. Their products might be good but if you look for a professional company that keeps their promises, look elsewhere! 1 star is too much for rating this company.