Initially phoned on a Wednesday to ask if filing cabinet could be delivered on the Friday. I said no as nobody would be in. They asked if there was a secure place to leave it - it's a 5 foot high filing cabinet?! They said they couldn't arrange delivery on a particular day, and would phone back next time they were in the area. They phoned the following Monday and arranged delivery for the Wednesday. I sat in all day and they never turned up. When I called, they denied all knowledge of the delivery and said it was now coming on Friday. My wife sat in all day on the Friday and they never appeared. We've yet to receive the filing cabinet - this company cannot be trusted!