I am being harassed by Viking direct for money I do not owe. I ordered a henry hoover and they sent a box of paper labelled henry hoover. When I called to explain this they said they would send another but it wouldn’t be next day as it was the weekend. After coming off the phone I decided to call back and cancel the order altogether as it would be quicker for me to drive and get one locally the next day. The lady on the phone said she cancelled this and said I would be refunded. The next week a henry hoover arrived, followed by another one a few days later. Why? I don’t know? We were due on holiday that weekend so I didn’t contact them before leaving. On my holiday I started to receive invoices asking for money. I had already paid for one and was due the refund and hadn’t ordered any of these. Setting up a pick up date for these items was ridiculous as anyone who works full time cannot be at home 8am - 6pm and there no pick up at the weekend. Eventually the items were picked up and cleared marked with invoice numbers as I was instructed to do. I have only been issued my refund two months after the original order date and I am being sent constant emails asking me to pay for hoovers that I do not have. Every time I email back to tell them this is wrong. This company is an absolute joke. I would never use them again and would warm any one against using them.