Worst experience ever received from a company. Ordered a filing cabinet on 9th June which came within a couple of days but was dented.emailed with photos but no response so spoke to customer services who advised it would be collected 24-48 hours. Waited in but no collection. Spoke to them again and appeared that no arrangement was made. Made a complaint and asked for a manager to call. The manager called and arranged for it to be collected today.(4 days after speaking to him) and surprise surprise still not collected. They refused to send a replacement or give a refund which I need to purchase another. Disgraceful.
4 years ago
Viking Direct has a
1.2
average rating
from
302
reviews
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