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Spencer
Appaling customer service ordered a computer chair 2 weeks later got an email saying it was a back order and they'll send one when they have it in stock (why not say it's out of stock in the first place). I sent them an email asking to cancel the order I didn't get a reply so after another week I tried calling them and it's just an automated call that sends you around in circles just to tell you to send them an email. I tried emailing them again, still no reply so I took it up with paypal in which paypal give them 30 days to solve the issue. After 29 days they responded to my email not going through paypal saying they're sorry for the delay with the delivery, so I replid "I just want my money back". They replied straight away saying I'll get my refund within 5 days, which I did. My advice is AVOID THIS COMPANY!
4 years ago
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Viking Direct has a 1.2 average rating from 302 reviews

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Alice, Customer Support

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