This is a horrible horrible company to use, If I’d be able to give them -5 stars I would give them that but I’m fortunately the minimum that I can give is a one star. Three days before our arrival they I received an email that my villa is cancelled With some Vague excuse about short-term and long-term lettings agreement that Villa plus has with the landlord. This is after I paid for the villa in full. We were a large party of more than 10 people and had already booked our tickets and Car Rental and they just cancelled us and they just couldn’t care less, all they were interested in giving us was two separate smaller Villas that we had to cram into. Being that we had booked our tickets already we had no choice but to take this or end up losing our tickets. We got to the Villas and there was no air condition working on the ground floor and even on the first floor the air condition was very poor. This is all when the Tele tire outside is 39c When I contacted villa plus they told me that there’s nothing they can do and I should’ve known that all villas in Cyprus don’t have air condition on the ground floor and it even says it on their website. This is simply not true as most of us do have air-conditioning and it says nothing on the website about this. When I tried contacting villa plus I have to wait two hours on the phone to anyone answer the phone and they just put the phone down on me. The lady on ground that was meant to help had her phone switched off most time as well. I want to reiterate again do NOT use this company there are much better companies out there which give you unbelievably good service.