Absolutely terrible experience.. management feedback very poor.. do not use.. I stayed in a villa in August which was not cleaned to a decent standard..  but more than that our swimming pool turned green after three days due to the filter and pipes broken.. we had no pool use for 2 days whist this was being fixed, due to this I picked up a stomach parasite which meant I had severe upset stomach and sickness on return which I've only just fully recovered from... including two lots of antibiotics and as a side note green hair too..(which I was advised to out tomatoe ketchup in) No grips on the steps getting in so my nephew slipped and hurt his leg. It's been over 2 months since my initial complaint and around 6 emails and I have finally heard back from villa plus advising that they sympathise but take no responsibility . This is disgrace and disgusting especially as I have photos of the issues and have been so unwell. Do not use this company.. we spent over £2.5k and they are awful. Very  disappointed.