Villa Leonor Olhos De Água Portugal! It was not a good experience! There were dead flies and wasps when we arrived and could not find a dustpan and brush to sweep them up! The kitchen was very poorly equipped for 6 people to stay there! The cooking utensils consisted of one saucepan, two frying pans and an aluminium jug! There were two very large stew pots that didn’t fit the hob properly so couldn’t use them! The fridge freezer turned itself off 4 times, the first time was the day after we arrived and we had stocked the fridge and freezer up! Everything defrosted overnight but no recompense was offered for all the meat and all the rest of the contents lost! Every cupboard had things in that were of no use and there was no where to put food! The toaster was broken and there was only one socket in the kitchen for the kettle, toaster and coffee maker, we had to ask for an extension! The lounge was big but not all lights worked and one of the sofas had pen scribbled on it! The tv was very small and looked like it had been taken out of the master bedroom! The tv only showed the news channel in English but lots of other programs in other languages! Our en suite was small with a clear window in the shower that overlooked next door! The “bath towels” were nothing more than a hand towel, the hand towel were actually bath mats! The hot water was fine until family came to visit and then the owner had to be called to turn on the water heater! The mattresses were hard and very uncomfortable and the pillows were cheap foam! There was a lovely built in BBQ which had a bald brush that was no good, the owner said she would bring another one round (3 days later)! We were there for a month and no one came to cut the grass in all that time! The cleaners always rang the bell and let you know they were on the property, the pool woman came on the property but never let you know and it was only when you saw her you knew she was there! All in all the villa was lovely but sadly the owners need to upgrade it to a far better standard! I would avoid this villa and this company!