Please don’t give this company your deposit. Read the huge quantity of posts on line and go elsewhere. Do you rally want to book anything with a company that won’t allow any of its customers to communicate with them unless they choose to talk to you. We were contacted to tell us our holiday was cancelled 4 days before we were due to depart and told we would get a refund within 14 days of departure. Three weeks later we have received nothing. Interestingly tui refunded us some extras from the flight within 4 days and have told us they have refunded villa plus for the flights. The company also continues to run a national advertising tv campaign to collect deposits from unsuspecting new customers. Please don’t give them your money ,allow them to die so people can use there atol certificates. Hideous to deal with and constantly post reviews on themselves to try and offset the torrent of real reviews. You may also want to read about the intervention from which against this company