Due to go on holiday in under 56 Hours. Had nothing from VP, not even our travel documents so we have no idea whether or not we are travelling. Our flights have been suspended, which we read over the weekend, so goodness knows what is going on. Unable to call, emails are bouncing back etc. Website states they are dealing with holidays departing on MY DEPARTURE day, but I’ve heard nothing. I will NEVER again book with these people. I understand the problems they are going through, but their lack of customer service, keeping loyal customers informed is truly DISGUSTING. That is what I find so disappointing, not the fact that my holiday may/may not go ahead.
4 years ago
Villa Plus has a
1.4
average rating
from
151
reviews
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