"Good wine, made accessible". It's my nutshell summary of VM and their business. Behind all that is clearly a team of smart passionate people. Passionate about wine and getting it to the other people! I think this shows in many aspects of their business. Most notably their staff. I have had three wine brokers in my time with VM. Each has been diligent, bubbly (pun intended) and eager to assist where possible. I've had frank advice, including recommendations not to purchase, where the broker has thought a wine wasn't for me. In a world of cold calls and hard sells, this is a very refreshing attitude. The quality of the products they sell, and knowledge of those, is very good. Their service is excellent, both pre and post sale. It's a business which takes the worry out of purchasing wine online. I have made many VM recommendations to my friend/family and will continue to do so.