Seller experience
If you are a seller, and you sell something of perfect condition & then the buyer decides to scam you and state its not. Do not trust vinted in supporting you or helping you out. I list all my irregularities or flaws in my items which is only 2 items & vinted decide to be patronising and tell me in future list all flaws in your description. I would never sell anything in a horrible condition i pride myself on that and im honest about everything i sell. I only sell very good or good condition items nothing less.
How can a seller be confident in selling when even the app is on the buyers side clearly. Ive clearly been scammed for an item & they state i have to wait for the return and then notify a issue with the refund. No empathy at all. I spoke to 3 different advisors. Im closing my vinted app after i recieve my order back. I suggest you carefully consider selling on vinted as sellers are not protected only buyers!! Also no where in their policy states that the buyer has to pay for return i have the proof of that. I have such good reviews, no issue with any buyer at all until now and had a good perception of vinted. If you do decide to use this platform to sell then you need to make sure to keep a log of all your transactions, photos etc.
I dont think vinted care that there are scammers on their app and the customer service is lacking skills badly, one advisor ignored my requests for complaints info, i found it myself and then they gave me an address to lithuania when their offices are in london. And vinted if you reply to this with another patronising remark ill go to the papers/social media about it and make it bigger than you can imagine.
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