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Milly
After being warned this company cherry picks reviews, we'll see if this gets posted. After two attempts to have products delivered I've given up. Our initial order, was delayed as viovet did not have the items in stock and didn't inform us, the parcel was eventually sent out via DX Express Couriers who 'apparently' lost the parcel. Viovet sent the parcel out again with the same courier and it was delivered to a different customer. I contacted the couriers who were rude, unhelpful and basically couldn't have cared less they had delivered to the wrong customer. I have to say the customer service ladies at viovet were lovely, very pleasant. My advice would be if you order from this company on line, follow it up with a phone call to make sure they have stock. Plus, a note to viovet, use a different courier, DX Express are bringing the name of your company down. I've reorded the products I needed elsewhere and will not be using your company again or recommending it to others.
3 years ago
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VioVet has a 4.6 average rating from 1,966 reviews

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