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Alison F
After waiting for 3weeks for my ordered to be delivered and eventually receiving a text to say it would be delivered everyday for 6 days ( by DX) I eventually cancelled my order. So I have spent almost 2 hours of my time on the phone and my order still hasn't been fully refunded. They still owe me money. They have responded to my trust pilot review apologising and saying they will deal with refund. Just rubbish no money and no response to emails. Have shopped with Viovet many times over a number of years. Never again - they just don't care.
2 years ago
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VioVet has a 4.6 average rating from 1,966 reviews

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Alice, Customer Support

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