Ordered over £100 worth of items at the end of July. At the time of ordering all items were in stock. I has not received anything by the 2nd of August so sent an email. Response on the 8th apologising for their error, all items are now in stock have have been prioritised for urgent shipping. Currently 16th Aug and still nothing. Telephoned and they have no idea why nothing has been sent, no senior or manager to speak to, all they can say is it will be raised as a priority but no guarantee delivery date. Absolutely poor service. Quick enough to take money but not able to provide items!