This is a genuine review unlike trust pilot. I purchased £80 worth specific parrot food as my Amazon. Cockatoo and African grey won’t touch anything else. Bought off eBay as cheapest but should’ve gone somewhere else even if it was a little more expensive. Waited a week nothing came. Tracking stated there was a problem delivering to me. Violet said they need more info from me. I called dpd who said viovet put on wrong postcode and the people at the wrong address refused my package thank god. So my items are on their way back to them and there’s nothing I can do. After opening cases/claims on eBay they refunded one bag which is half of what I paid and making me chase for the other half back. Meanwhile I’m stuck my birds have no food and apparently I have to wait till the bags of food are back in their building. I went to another seller who have a package waiting to be sent out after it’s paid obviously but can’t pay for it as they are holding onto my refund. I have 3 screaming parrots just beware these people don’t give a dam about your pets welfare. They should be closed down. Especially on eBay I wish I’d read the hundreds of negatives/neutrals on their feedback. Lesson learnt.