One thing after another if your pet is on serious medication do not rely on this company when you phone up you get a couldn't care less attitude if you use this company for serious medication you are risking your pets health I firmly believe they should not be licensed for serious drugs the non stop hassle ignored emails false promises from senior staff I'm finished with them now as I believe they are a risk to my dogs health my final order for epilepsy drugs is now into a full week without despatch I'm trying to contact media regarding this company I actually feel stressed dealing with them my next action will be trading standards I honestly feel like crying when I have to deal with them