Despite my expectations, I was not so pleased with my second order than I was with my first. There were 2 items that were not the same as the ones I ordered - the carr & day & martin wound cream for horses and the protection plus cream for horses of the same brand. I guess they have been re-branded. The Large box seemed dusty and a little dirty (I have pictures but I am not sure how to upload) and the mane brush had a yellowish mark on one of the edges as if the paint came off because of prolonged use. I will give the online shop 1 more chance, but I will definitely contact them for those issues.