What a shame - Viovet recently acquired Berriewood pet foods, they were excellent, prompt delivery and great communication all at a great price. I stayed with Viovet in the hope that these standards were going to continue .... not so. Deliveries for pet food (I order 100+ packs at a time) took over 2 weeks to arrive, partial orders were held back instead of delivering what they had. It seems that they don't hold stock as when I did get through to them, they told me they were awaiting stock from their suppliers . This happened both times. Anyway, I have now found another supplier at the same price who do postage free next day delivery, Lesson for VioVet - If you buy a business take what is good about it and make it better, not trash it!