Ana was very helpful and booked us restaurants, boat trip and transfer from airport. However the price of the transfer and boat trip was a lot higher than if we’d sorted it ourselves. For example we paid €60 for transfer from the airport but later by Uber it cost us €10. I know you pay extra for the service but that’s a big difference.
My main feedback is that the company need to be more accurate in their description. We definitely needed a hire car as the beach was 250m away but it was up a very steep hill. We were told Okrug was 15 mins walk away - actually it was 30 mins. Trogir was not just a few minutes in the car but actually a 15 mins drive. So we needed a car to go anywhere.
Finally there needs to be a clearer definition of roles between the villa owner and the company. We were met on arrival by the owner who told us he could have picked us up from the airport for free and organised a boat trip at a better rate but we had already paid up front for those services, which was frustrating.
2 years ago
VIP Holiday Booker has a
4.8
average rating
from
2,226
reviews
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