Barbara was supposed to meet us at check in but she was out of the country and available only by phone and text. Melita from housekeeping let us in but did not give us an overview of the house. We were able to figure most things out on our own, but it would have been helpful to have someone to orient us when we arrived. Barbara was quick to respond to our discovery of several issues with the interior and exterior of the house on the first day. The WIFI was a real problem with several of us needing to work remotely. We had everyone turn off phones/equipment if they weren't working but it didn't seem to help. Some of us had to work with laptops on the floor sitting next to the router to get service. We would not have rented this property if we had known this in advance. We did appreciate the well equipped kitchen. Thank-you, Macy Helminiak