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Marion
Spent time reserving a seat online for family member to sit next to us on plane. Checked in to find Virgin has reallocated the seat to another person and moved our family member. When brought to their attention, there was nothing but empty apology and "seats are only reserved when you check in", so why do they get us to waste time prior to the flight? Very angry unhappy customer who will never book with Virgin Again.
11 years ago
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Virgin Atlantic has a 3.5 average rating from 23 reviews

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