Had a voucher great . hotel Brooklynn Manchester, cant use on weekends, had to book using another company which virgin told to book. had to leave voucher and a credit card . in cast virgin experience failed to pay . on arriving they took my voucher and my credit card and requested £50 from my account which was quickly transacted. they said they will refund it in a day or so even when I said gave my credit card on booking. the stay gave £50 allowance towards dinner .Had 2 main and 2 puddings £40 + 2beers total £56. just over by £6 so we thought . got changed ready for nigh out . looked up places to go Yates bar next door for starters. off we went 1030 closed said 2am on googol. every were except some food places closed. back to hotel bar closed .sat in room disappointed. morning breakfast ok but cold. check out told we owed £16. from bar bill . I said no £6 we were over. we only had £40 meal not £50 they said bar drinks whole separate. so they pocketed £10 from the meal. as it did not say on our voucher use all £50 and drinks are separate. also if you do happen to ever book cheapest is book at the desk. as I am due another visit to see a show in November but at that time when I booked if known at desk would have been cheaper . nice room bed .expensive food street food cheaper. staff nice. master the air con as hard to work. expensive for time spent there nothing special . VIRGIN EXPERIENCE DAYS 2 OUT OF 10 ANTHONY TAFFE FROM CREWE.