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Cathy
AVOID AT ALL COSTS, I brought my son a triple driving experience for is 10th birthday in Jan 2021. Which we couldn't book because of covid. When they reopened there wasnt any places with available for 3 cars without paying more money so I left it and renewed the voucher and tried to rebook, this was in March 22. The earliest car chase had available was in September 22 so I booked it. Acouple of weeks before I checked the booking and voucher to see it had expired at end of April. I could only contact virgin experiences by what apps or email. I explained everything to be sent a snotty reply basically saying pay again or loose your booking which by the way cost us another £50 for insurance and a lap car. Virgin experiences didn't give a ****. I'd advise everyone to buy else where. I have a voucher over a year out of date from buyagift a they renewed it for £20. My sons voucher ended up costing another £60. They dont care about anything but money. The people at car chase tried to get it extended for me and was shocked virgin experiences wouldn't help me.
2 years ago
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Virgin Experience Days has a 3.9 average rating from 2,210 reviews

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