I bought a Virgin Experience Day (hot air baloon ride with champaign) for my wife as a Christmas present. What a waste of £250. Firstly she booked in for the experience and the day before got cancelled by the operator. Then a few months later booked again, once again the day before cancelled. Left it for a while as we had family health problems and tried to book in again. Was told the ticket had expired as we haden't booked again in time... WHAT? This is £250 of MY money that they refuse to give back to me. I am not one for writing reveiws but please stay away from this company. Unless you like giving money away. Feel totaly ripped off