Worthless. I received a aerobatic flight voucher as a gift. It cost $399 and has no expiration date. Tried to book it online, but showed no longer available. I requested a refund through email because Virgin Experience DOES NOT USE PHONE CONTACT. They replied I was to book directly through provided. Provider canceled two of my appointments for maintenence issues within the first 9 months of my voucher. I then suffered injuries from two car accidents and had to partially recover before scheduling. A month ago I scheduled the flight with no problems. I drive two hours show up to my flight and the pilot cannot process the voucher. Virgin does not respond to any of mine or the pilots requests for assistance. I had to pay $500 out of pocket for the flight, which was amazing. Virgin will not refund my voucher or apply it to the $500 I had to pay the pilot. Never buy anything through Virgin Experience. Virgin only responds with scattered emails or text messages and there can be days between messages. I recommend to use their site to find good activities and then purchase the activity directly through the provider.