Bought Back to the Future the Musical tickets as a gift to my parents and paid nearly £100 for two tickets plus their "gift presentation box" (fancy red box). When they came to book tickets through their online booking, no matter what day, performance etc the only tickets you can actually purchase are right at the back of the upper circle away in the gods! If you book directly with the box office, these tickets are only £18 each! What a rip-off! For what I paid for their two tickets, if I'd have booked directly, and spent the same as I did with Virgin Experience, I could have got them great seats in the stalls or dress circle and still had change to buy them a programme and a drink! Save your money and book any of these things directly!