We were sent this experience as a gift for my wife's Special 60th Birthday present by my sister. I must say that it was an appalling experience! The lady tour guide had no 'script' or route to take within the Hall. Dates and events were haphazardly strung together. We didn't visit any part of the Hall that could be described as 'unseen' by regular clients at the Hall. We saw nothing of any value, except perhaps the Queens Room for when she entertains guests, and even that room did not emit grandeur and pomp! The Royal Box, is only Royal when Her Majesty attends, any other time, its just a box. The tour guide took us to three different levels to oversee the stage and explained about the echo-defeating circles that hang from the ceiling..... and I think that was about it as far as facts were delivered! She did keep referring to Paul Weller, who was rehearsing at the time of our Grand tour, and the fact that we mustn't take photographs as he wouldn't like it if he found out! In fact she was quite insistent on that fact, regardless of what the subject matter of the photograph would be! She did mention how the Hall came into being, she told that story three times, and showed us the pictures along the walls with comments such as ' we hold boxing here' when we passed a boxing match photograph ! She and the Grand ( ? ) Tour were poor. It was nearly as poor as the Afternoon Tea, which was dramatically poor!! We have had such Afternoon Tea Experiences at various establishments, and this one was way down the list where quality was concerned! 'Sandwiches', which were no more than finger light-bites and two hard scones each, followed by three small cakes. It did come with a full pot of tea, a good job too, as it helped lubricate the throat as it tried to ingest the dry and hard scones. To say that we were disappointed was an understatement.