Had a spa day with 2 treatments and afternoon tea for 2 at a Hilton hotel bought as a birthday present for myself. Chose to go to the Cobham Hilton the woman who did our treatments was absolutely fabulous very professional informative and made you feel relaxed and at ease. It's a shame the hotel itself was a let down! Firstly they never offered robes for the spa just towels we was charged extra to use the spa facilities only after paying and entering spa the sauna was out of use! The swimming pool tiny and a awful steam room...there was one lounger in the spa area and 3 plastic chairs not at all relaxing, the changing room was crazily tiny......went in the Mediterranean grill for afternoon tea we was the only table in there the sandwiches awful and the fillings were different to what they said. The scones were stale and had been heated up to try and hide this but it made them rubbery. And the manager was just plain rude!.....my first spa experience ruined by the hotel!