My daughter bought a helicopter flight for my husband in November 2016, as he didn't want to go alone he bought me one total cost over £300. The only local flight that interested us was over York. When we tried to book with Adventure 001 there were only 2 flights in the whole of 2016, May and August bank holiday Monday. We booked the one in May, this was cancelled on the day due to bad weather but we were assured there would be lots of other opportunities. There was still only the one in August so we booked that. This flight was cancelled for some unknown reason even though the weather was fine. The only other day this year is from a different airfield in October on a day we cannot make due to a prior engagement so we asked Virgin to transfer the vouchers to a hotel stay. They have refused until we have had 3 cancelled flights. As we now have to wait until next April for the next available flight this means they have had our money for 18 months for nothing. Terrible customer service from Virgin and Adventure001. My advice is to go elsewhere.