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Darren Kane
We purchased the Game of thrones southern tour and was incredibly disappointed and upset with the whole experience. Our day started by being picked up by our driver outside visit Belfast. He immediately began to tell us that the tour was nearly cancelled due to the weather, however we were going to do the tour but it would be a limited one. There was 6 of us in our group altogether there was 10 people on the tour. Our first stop was inch abbey, which was a beautiful site, he basically took us to the site, said this is were Rob Starks camp was filmed and then said have a look around, didn’t show us one picture from the actual filming or anything similar and just stood talking to one of the couples he had befriended on the tour. The driver seemed to from the off be providing a personal tour to just 2 of the group, not once did he show as any scene’s from the film that were of relevance to the site’s we visited and explain anything about how it was done. Whilst here we bumped into another touring company gameofthronestours.com I believe, who were kitted out in stark like capes and holding swords, where as our driver was dressed in his red hop on hop off fleece and couldn’t even give us a decent explanation. After visiting here he then took us up to the grave of st Patrick, yes that right the grave of st Patrick. Don’t get me wrong the church and piece of history were lovely, however I had paid for 6 of us to go on a game of thrones locations tour. Whilst here he said we wouldn’t be visiting Tollymore forest park as he was worried about the weather. After pretty much all of the group said they would like to try, he then agreed to go, which I am glad he did as this was the most stunning and Picturesque place we visited, and the roads were absolutely fine! The park itself was beautiful and has many gorgeous and iconic places, however where we stopped for our guide to tell us about the site where the dire wolves were found, being quite a big fa and having watched the tour via YouTube I can categorically tell you it was NOT the place he stopped to show us. This was the first bridge on the way down to walk through the forest, the location was in fact the other side of the crossing stones we know this as we clearly see the other tour company showing their group whilst we crossed the crossing. The fact he had no idea where the sites were, were for us pretty shocking. We then headed for lunch after this and to a shop that sold merchandise for game of thrones. As we pulled up at the shop I can honestly say I was shocked as were everyone on the minibus. It was like a 2nd hand shop fall of old tatt, paintings and stuff found on the streets, with the odd bit of art and Game of thrones pictures. There was no official merchandise at all. I overheard the owner telling him there hadn’t been anyone from the tours had been there for over 6 weeks. Another thing he kept saying was oh normally this is open or this is there or you usually do this, it seemed we were having a rather unfortunate day and trip. Moving on to Winterfell or castle ward, we arrived just after the other tour company, and as we went into the main courtyard, the other tour company were giving a talk and holding up picture cards to show how it was made using CGI etc.. our tour guide asked us if we wanted to listen in saving him having to do it, which we said no we were happy to wait, he literally did not tell us anything, said have a look inside the tower where they had some photo’s etc and then said he was going to take us for a walk around the grounds if we fancied it, by this time we were rather annoyed and frustrated, not least by his constant smoking as we walked around also. He then said lets meet back at 3:45 and took the couple he had befriended on a private tour and just left us there. He got back at around 3:55 to which we walked back to the bus, we were by this point completely exasperated by the whole day he also said I don’t think you look up for the rest of the tour laughed and took us back. We are not alone, the other couple on the tour were also incredibly disappointed in our tour, we spent as a company as part of our Christmas party more than £1,400 on the tour and travel and I have never been more disappointed in my life at such a situation, especially for such a reputable company such as Virgin who are effectively providing the tour to their customers. I will not be ever purchasing from you again after this experience and will also be discouraging others to do so, given our terrible experience.
7 years ago
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Virgin Experience Days has a 3.9 average rating from 2,211 reviews

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