Spa facilities very good, however the hotel, the staff and the cleanliness was very poor, dirty carpets and furnishings, holes in plasterwork, lounge ceiling hanging down due to leak, breakfast buffet was non-existent, when we asked staff to replenish the only thing that was replenished was the orange juice and even then no glasses ! , the bedrooms were not made up and towels replaced until 4pm after the first nights stay, cobwebs on staircase. a very disappointing stay that cost £750! disgusted
6 years ago
Virgin Experience Days has a
3.9
average rating
from
2,211
reviews
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