Paid in excess of £200 for hotel, train fares, pedicure and manicure. Time off work for me and my partner. Arrived at experience to be told it had been cancelled, they were moving studios!! Email sent 5 days before not seen (costs already incurred anyway). Could not answer phone call day before and no message left. Virgin experiences always fantastic before. But this one cost a lot of money for nothing. Even with a new date I cannot afford all the extra costs again. Really wanted the photoshoot to show the world I still have ‘it’ at 60. Sadly the big 60 will now go unrecorded. Very upset and disillusioned.