Had a fantastic time at Windsor Castle unfortunately the second part of our experience wasn’t so good the boat we were to have our river cruise on broke down so no tea on the Thames never mind we can get a refund so we were told. Unfortunately for me because I had extended my voucher I am not entitled to a refund so after paying for the extension having to pay out for another tea that day and now having to pay for another trip out to use my new voucher I do feel annoyed and very out of pocket. So be warned if you have to extend your voucher and anything goes wrong you can’t be refunded.