Awful experience.
First I purchased a driving experience for over £100, when I tried to book at the closest track they only offered 2 dates throughout the whole year. I was told by virgin there are other tracks available, I said I would not drive all over the country for a few minutes on a race track.
I had to pay £30 to extend the voucher thinking my local track would then offer more dates, I was wrong, £30 later I was still only offered the two available dates.
So I swapped the experience for a £300 2 night hotel stay. I phoned the hotel, they had rooms available but said I had to phone the central reservation team.
The central reservation team told me that although there were rooms available I could not have them as they already had a virgin experience customer staying.
Erm...... Hello...... I didn't get these tickets for free you know!!!! £300 for 2 nights and I'm being treated like it's some kind of freebe.
I could have probably booked 2 nights directly cheaper and stayed when ever I would have liked.
So now I am waiting for them to get back to me and tell me when I can stay based on them having no other virgin experience customers.
WHAT A CHEEK!! 😠😠😠
Never again virgin will I purchase with you and I will do all i can go let people know what they are in for it they chose to hand there hard earned money over to you!!
5 years ago
Virgin Experience Days has a
3.9
average rating
from
2,211
reviews
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