Reviewing the Red Palace. Not up to expected standard. Entrance very difficult to find ( not the only ones with this problem) - eventually got through to venue on phone to locate it. Having looked at details we should have been offered a glass of fizz each - we were not, but were pushed through to dining area and told to buy own drink. Food was tasty ( if rushed) but not up to master chef expectations . Dessert was very poor. A whole apple with a fork stuck in it - really????? The immersive theatre was good but was chaotically organisied, we hD no idea how many rooms we needed to visit ( that would have been a simple bit of info) so ran out of time and missed one. A shame This was not value for money and makes me question Virgin Experiences