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Jacqueline Clampitt
Booked 3 I fly vouchers for my grandchildren so 6 people in total for the bargain price of 150 pounds 50% discount it said for Christmas! If you try to book then I fly impose a fee of £25 per person to book at they say peak times 12 to 18.00 weekends and school holidays they can only offer me 9 am or 8 PM I have to travel 2hrs 30 mins to get there have to be there an hour before fly time impossible with 4 children and 8pm is too late for the children. Then drive home very late just not feasible Virgin said when I complained it is up to I Fly i also did not see this £25 in term and conditions as they say it is stated and I am not the only person on here that has said that as I have not got another £150 pounds to spend and then this takes it up to original price so where is the discount ? In the beginning of March there was a promotion on sale for 37.99 for 2 people with a £5,00 excess if you want to book at peak times how can that be ??? Christmas offer is ONE BIG CON TAKING ADVANTAGE OF PEOPLE AT THIS BUSIEST OF TIMES then offering no help except change to something else no matter of the big let down to the children will never book anything like this again.
4 years ago
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Virgin Experience Days has a 3.9 average rating from 2,210 reviews

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