Having booked my girlfriend and I on the wrong flight, despite sending us confirmation on a number of occasions of the flight we wished to be placed on, and in fact paid more to do so, we have spoke to numerous people on the customer service line and emailed both unhappy virgin and still unhappy virgin with no one getting back to us and have them trying to blame us. Rebecca Baker, one of the sales assistant you made the mistake, has been extremely rude, placing the blame on us, trying to make us pay almost £400 more to change our booking and has refused to call us back. We are utterly disgraced at the service being offered and will not be booking with Virgin again.