A week before travelling, my husband was rushed for an emergency operation. I cancelled the holiday and asked Virgin to send me the cancellation invoice for my insurance, how ever it is more than a year and still waiting for them to clarify the cancellation fees. Im becoming to wonder whether someone travelled in our place because l can not believe it is that difficult for a company to email a simple invoice to prove that we did not travel. They are not paying me back what l have paid for. Im only asking for a proof so l can claim from my insurance. 6541169
7 months ago
Virgin Holidays has a
2.7
average rating
from
225
reviews
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