It’s not Virgin itself as we have been away with them a couple of times now, it’s the holiday they are selling that I think is letting them down. I was very disappointed in the quality of the resort Needs updating. Breakfast ok. Lunch ok. Afternoon tea was a fast. Evening dinner was terrible. Infer structure was old and rotting. Some members of staff need a course on customer care. First room was uninhabitable, mosquito screens missing appeared unclean and smelled of sewage and not a matching item of furniture, broken and stained. The natural beauty of the bay was the best thing and the thing that made it bearable! Can not recommend it and will not be a returning customer