Can't say yet as Holiday not due for three more weeks but have sent you a letter. After the poorest ever dealings with an Airline / Package Holiday agent in my 40 years of travelling the world, this is my first and last time using this organisation. I asked for a full refund as matter of courtesy but would get a cancellation charge of over £6,000!! Listen folks, if you're travelling east stick to Cathay, Eva Air or Singapore. Stick to what you know. I will tell you the details if this holiday takes place!! Don't hold your breathe. What a dire organisation. My Wife and I are not adverse to spending money on what we want on a holiday. Seems that Virgin want to sell a standard package holiday and if any deviation, such as upgrades from Economy to Business is requested then Virgin can't cope with it. Additionally, they do not read the Itinerary before emailing it to you. To this day my Itinerary is not correct and is worrying my Wife. Poor, poor and poor.