I have to say that I am disappointed with Virgin holidays. I was expecting something really good, but unfortunately, it didn’t work out. In my opinion, holidays were overpriced for what we received. Flights – we flew with the Air France and only, because we had flights booked by Virgin we were not allowed to choose our sits or even pay extra for them (unless we would pay a few hundred pounds more for business class), but with premium economy it wasn’t possible. Additionally, we had our sits in the middle and nobody wanted to swap with us. It’s a very long flight from UK to Miami, so I think it’s understandable that we wanted to sit together during the flight on our dream holidays? Unfortunately, we had separate sits in the middle on our both flights (back and forth)! The hotel was one big misunderstanding and I wrote a separate opinion about it. I just have to mention that I would never say it was 4* hotel because cleanliness and general standards were very, very low. The only thing which was without any problems was Car Rental, however if we would go without any travel agency, we would save money as we didn’t need a car for full stay, but as we had one, we had to pay around $350 extra for the parking during the night and days when we didn’t use a car. I have to say, that Virgin Holidays might be proud of themselves as after holidays with them, I will never go with travel agencies for any future holidays ever again. I would organise everything better I have absolutely no doubts about it. I was also disappointed that we were left with everything, and there was no Virgin representative, who could help us with our problems during the holidays.