As a frequent flyer of Virgin, I have booked many holidays and always received frequent flyer miles through the FF website, imagine my surprise when recently booking a holiday to New York we were booked with British Airways, when I asked about FF miles I was advised that these would not be forthcoming due to a non virgin flight, that virgin booked. When questioned I was fobbed off and passed from pillar to post, V. Holidays blaming Frequent fliers and Frequent fliers blaming V Holidays, eventually I was told that no FF miles would be given end of. What a way to treat customer who spend thousands of pounds with this company every year over a few hundred FF miles, it is not the miles now, it is the principal and the poor customer service, my money will now be spent with anyone other than Virgin Holidays....