Virgin Active has terribly gone down… They have reduced the classes, clearly making cuts in the wrong places while spending for things not necessary (e.g. the new app). Its now virtually impossible to reach them by phone, the new app is really really badly designed (the old one was fine), the music in the class v bad (because they dint want to pay royalties). They spend money though on cosmetic changes -no doubt to attract new members.
Can’t they put in charge somebody who actually understands how a gym work?!!!
1 week ago
Virgin Active UK has a
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