Appalling Customer Service & Dishonest! I planned to leave the Wimbledon Worple Road club due to a price hike. I was told, if I didn't leave, they would allow me to continue on my previous rate. Now six months later, I want to leave and they've told me by agreeing to my old price - I've now been signed up for another 12 months! I was never told this, and I would never have agreed to this. I have asked for proof that this fixed contract was mentioned to me but Jade - the customer service agent, will not answer any of my questions. As someone who was a member for years, and cancelling because I'm moving away, I would expect some level of consideration. I've been a paying member for over three years. It's clear by all the horrible reviews, that they aren't a company anyone should endure. Avoid, avoid, avoid!