We began dealing with Hugh from Andandotours in Feb 2020 - a month before the covid pandemic hit the world. We had put down a significant deposit for a family trip for 13 people to travel to the Galapagos and Amazon for Xmas 2020 - which did not happen. Our deposit was held by them to be used for Xmas 2021 and in the early fall we began making plans with the hopes the pandemic would not again cancel us out. It did not and everything that was meticulously planned by us and Hugh at Andandotours was perfect. Hugh went the extra mile with every single question we asked - and there were many - with no question being too small or unimportant to make this trip perfect. He continued through our holiday while he was on holidays when a couple of changes needed to be made. He aided in helping us select our Galapagos boat and Amazon lodge and their logistics in helping with covid tests, airport transfers, Quito hotels was invaluable. Hugh is an excellent travel agent and guide and would highly recommend his expertise.