Delivery was not a good experience with delivery company and Vitality for life blaming each other. Delivery was promised for Friday with time slot and then e-mail to say they had run out of time. Whereas log showed that they couldn't get access and had left a card. This was patently untrue as access wasn't required as they had been given an external safe space and we had been in. It was finally delvered Monday. We were needing it at the weekend. Have run it a few times now and seems to work fine. Easy to load and check. Relatively quiet BUT the instruction is manual sadly lacking in information beyond base timings with 2 hour slots for a limited number of items. When you go on line to their website it only gives recipes not methods such as thickness. You have to search about for that.